Client Rights

You have the right to receive complete, clear information about your care, including diagnoses, treatment options, risks, and benefits before care begins.

Your medical information is confidential and protected. We maintain strict privacy standards and only share information with your permission or as required by law.

You have the right to be treated with dignity, respect, and compassion regardless of age, race, gender, religion, national origin, or ability status.

You have the right to bring a family member or advocate to appointments and to have your concerns heard and addressed by our care team.

If you have concerns about your care, you have the right to file a complaint without fear of retaliation. We take all complaints seriously and address them promptly.

You have the right to request and obtain copies of your medical records at any time. We will provide this information in a timely manner.